2025 - A year in review

As 2025 draws to a close, the Genieall team warmly thanks our clients, partners, suppliers, and the entire community that supports us. Your trust, collaboration, and shared commitment to excellence have made this year truly remarkable.

In particular, we appreciate the new partnerships formed and the continued confidence from long-standing clients through renewals and expanded engagements. These milestones highlight the strong, lasting relationships we are proud to maintain.

Throughout the year, we focused on raising the bar for service. For example:

We completed our ISO 27001 audit for the seventh year in a row, reaffirming our dedication to securing internal and client information.
We advanced our ITSM platform with AI-driven efficiencies and refined processes for more proactive support.
We continued investing in our team and partner ecosystem to deliver the best expertise and solutions in every engagement.

Even more meaningful is the feedback we receive. Clients value not only our technical expertise but also the respectful, thoughtful, and supportive way our team engages daily. From a simple “Good morning” to a sincere “Thank you,” these small gestures reflect the culture we work hard to preserve as we grow.

Moreover, through surveys and conversations, we have listened carefully to your input. Your feedback shapes our services and ensures we evolve in ways that matter most to you.

Thank you for choosing Genieall as your managed IT partner. Thank you for your collaboration and for helping us achieve mutual success. We are truly grateful for the opportunity to support your organization and contribute to your achievements.

Looking ahead to 2026, we are excited about new technologies and fresh opportunities to help you stay secure, efficient, and innovative.

Finally, we wish you, your teams, and your families a joyful holiday season and a healthy, prosperous new year.

Regards,

Nils Madi

About Genieall

Incorporated in 2012, Genieall Corporation is a privately-owned Canadian IT Services and Consulting company.  Being an ISO 27001 certified organization, Genieall provides managed and IT consulting services to companies in the Energy, Manufacturing, Construction, Health Care, and Finance verticals.

Genieall understands that IT infrastructure is fundamental to your business. For that reason, Genieall typically establishes trust with our clients by demonstrating our capabilities.

This is usually accomplished through a small engagement, urgent support requirement or consultation.

From there, our customers look to expand the support service to include both project and operational support using our Rightsourcing Model. (using the right balance of internal and external resources)

Throughout the process, Genieall’s culture of transparency, Customer-First approach along with our service model help us to establish and maintain trust.