2025 year in review

2025 – A year in review

As 2025 draws to a close, the Genieall team warmly thanks our clients, partners, suppliers, and the entire community that supports us. Your trust, collaboration, and shared commitment to excellence have made this year truly remarkable. In particular, we appreciate the new partnerships formed and the continued confidence from long-standing clients through renewals and expanded...

A Day in the Life of an MSP Customer

A Day in the Life of an MSP Customer

Meet Lisa. She runs a small physiotherapy clinic in Toronto, Ontario. Her days are filled with patient care, managing schedules, and keeping her team running smoothly. She’s passionate about helping people heal—not about troubleshooting tech or worrying about data security. That’s why Lisa partners with Genieall, a Managed Service Provider that quietly takes care of her...

“Wait… where did our IT guy go?”

If you’ve partnered with a Managed Service Provider (MSP), you might notice your office feels quieter. No more surprise visits, no one crawling under desks to fix cables, and no one asking for “just five more minutes” to reboot the server. Don’t worry—they haven’t disappeared. In fact, they’re more present than ever—just digitally. Let’s answer...

How to Choose the Right Managed Service Provider: 10 Critical Considerations

Selecting the right MSP is vital for your IT infrastructure’s smooth operation and security. Here are the top 10 factors to consider: While location (local vs. national) offers different advantages, the best MSP ultimately aligns with your specific needs, provides reliable and comprehensive services, prioritizes security, and acts as a trusted partner in managing your...

Genieall Recognized on Cloudtango’s MSP Select 2025

Leading Managed Service Providers Recognized for Excellence in IT Service Delivery, Customer Satisfaction, and Growth Every year, Cloudtango honors the most successful Managed Service Providers (MSPs) in Canada through its MSP Select Awards. This recognition highlights technical excellence, innovation, and customer satisfaction—while addressing key industry trends such as AI-driven solutions, rising cybersecurity threats, and the...

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