As 2025 draws to a close, the Genieall team warmly thanks our clients, partners, suppliers, and the entire community that supports us. Your trust, collaboration, and shared commitment to excellence have made this year truly remarkable. In particular, we appreciate the new partnerships formed and the continued confidence from long-standing clients through renewals and expanded...
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A Day in the Life of an MSP Customer
Meet Lisa. She runs a small physiotherapy clinic in Toronto, Ontario. Her days are filled with patient care, managing schedules, and keeping her team running smoothly. She’s passionate about helping people heal—not about troubleshooting tech or worrying about data security. That’s why Lisa partners with Genieall, a Managed Service Provider that quietly takes care of her...
“Wait… where did our IT guy go?”
If you’ve partnered with a Managed Service Provider (MSP), you might notice your office feels quieter. No more surprise visits, no one crawling under desks to fix cables, and no one asking for “just five more minutes” to reboot the server. Don’t worry—they haven’t disappeared. In fact, they’re more present than ever—just digitally. Let’s answer...
Best Practices for Working with an MSP: Building a Strong Partnership
Working with a Managed Service Provider (MSP), like Genieall, can be one of the smartest moves your business makes. Whether you’re aiming to boost security, streamline operations, or simply gain peace of mind, a great MSP can feel like an extension of your team. But like any partnership, success depends on how well you work...
IT Fundamentals for Power Plant Operators: Part Three – Data Management and Advanced IT Concepts
Welcome to the final post in our IT Fundamentals for Power Plant Operators series! We’ve explored cybersecurity essentials and control system basics—now it’s time to dive into the power of data and advanced IT concepts shaping the future of power plant operations. Why Data Matters in Power Plant Operations Data is the lifeblood of modern...
IT Fundamentals for Power Plant Operators: Part Two – Control System Basics
Welcome back to our “IT Fundamentals for Power Plant Operators” series! In our first post, we tackled the crucial topic of cybersecurity. Today, we’re diving into the heart of power plant operations – Control System Basics. These are the brain and nervous system of your plant, constantly monitoring and adjusting to keep everything running smoothly....
IT Fundamentals for Power Plant Operators: Part One – Cybersecurity Basics
Because Genieall works with many companies in the energy space, we thought we’d add a post specifically for power plant operators, those hard working folks that help keep our lights on and our computers buzzing. Welcome to the first in a three-part series designed to demystify the world of Information Technology (IT) for power plant...
How to Choose the Right Managed Service Provider: 10 Critical Considerations
Selecting the right MSP is vital for your IT infrastructure’s smooth operation and security. Here are the top 10 factors to consider: While location (local vs. national) offers different advantages, the best MSP ultimately aligns with your specific needs, provides reliable and comprehensive services, prioritizes security, and acts as a trusted partner in managing your...
Modern file-storage for the SME: Balancing Convenience and Security
Not too long ago, for most Microsoft centric organizations, file storage was an easy and obvious solution: a fileserver housed on-premises. At that time the largest questions revolved around the nature of redundancy and back-up of this resource. As IT professionals we responded to these challenges with redundant power supplies, network interfaces, and disks. Obviously,...
Genieall Recognized on Cloudtango’s MSP Select 2025
Leading Managed Service Providers Recognized for Excellence in IT Service Delivery, Customer Satisfaction, and Growth Every year, Cloudtango honors the most successful Managed Service Providers (MSPs) in Canada through its MSP Select Awards. This recognition highlights technical excellence, innovation, and customer satisfaction—while addressing key industry trends such as AI-driven solutions, rising cybersecurity threats, and the...
